MEET YOUR STA TEAM

Meet Your Instructor, Greg Swietkoski, Director of Service Training

Gregory Swietkoski started in the multi-family housing industry in 2005 as a Service Trainee where he began learning the skills of the maintenance trade. Within a year, he was quickly promoted to Service Technician and continued to perfect his craft.

 In 2010 Greg decided to take a break from the industry to join the United Stated Army and serve his country. During that time, he was deployed to Turkey with NATO forces, became a leader, and obtained the rank of Sergeant. Greg later returned to the multi-family housing industry in 2014, by joining Cove Property Management at Somerset at Towson Apartments. 

Greg’s determination and skills led to a promotion in 2016; where he accepted the role of Service Manager. His continuous hard work and leadership resulted in the subsequent promotion to Senior Service Manager of Cove’s northern region in 2018. Over the years, Greg has been an impactful resource for technicians and partners throughout the industry, often lending his expertise to training initiatives, committees, and trade shows.

Greg is constantly looking for ways to forecast and improve the industry. Often taking on apprentices and participating in the development of the new workforce; through MMHA’s Service Training Academy. He has been professionally recognized by several organizations and has won many individual, team, and community awards. This includes but is not limited to the MMHA Gold Star award for Service Manager in 2019, 2022 & 2023, the MMHA Gold Star award for Service Team in 2021 & 2023, and the MMHA Community Team of the Year in 2023. Leisurely, Greg loves warm weather and beaches. He enjoys spending quality time with his family, on the water, boating, and fishing.

Contact Info

Director of Service Training, Greg Swietkoski
GSwietkoski@mmhaonline.org
410.413.1390

Candice Manning, Director of Workforce Development, Education & Digital Strategy

Hello. My name is Candice Manning and I am passionate about people. In fact, I still operate under the rare belief that every organization’s success is not dependent on technology, processes, or product; the power lies within the people. It is the people of any organization that make said organization exceptional. Investing in “people” and developing “teams” offers a ROI that is immeasurable.

My passion for people stems from my fascination with communication. I have always been naturally inclined to appreciate communication in any form---verbal, written, interpersonal, organizational, etc. With this being the case, I decided to study communication in depth and earned my Bachelor of Science Degree in Speech Communication. While initially I wanted to work in broadcasting, life had other plans for me and I landed in sales which lead to several management roles within different organizations.

I have now worked in sales for nearly 20 years and have 15+ years’ management and multifamily experience. Being a “manager”, I observed how different companies engaged and trained their teams. I paid attention to different organizational structures i.e., pyramid, flat, etc. and how communication models differed. Ultimately, I found myself inspired when working for companies that placed a focus on training, development and “team”.

After extensive training paired with life/work experience, I find myself in a position where I am now able to train, develop and inspire others. Training for me offers a sense a personal fulfillment as it allows me the opportunity to assist with the development of others and offer learning experiences that are exceptional, practical, and most importantly applicable.

The Leasing Training academy is an innovative, thorough program that I designed from scratch to do exactly what I love to do---train and develop individuals to prepare for a career in Property Management. Spending many years working onsite at apartment communities has allowed me to effectively evaluate what skills are needed to succeed in property management; leasing launches careers. My goal is now to build those skills in others, serving both the industry that I love and helping the “people” for which I am so passionate about.

Christina Marcelo, Education and Digital Marketing Manager

As the Education Manager and Digital Marketing Manager at the Maryland Multi-Housing Association (MMHA), I am driven by a passion for empowering individuals and creating opportunities that transform careers and communities. With a deep commitment to workforce development, I support innovative training programs that equip professionals with the skills and knowledge needed to thrive in the multifamily housing industry.

My journey in education and workforce development has been fueled by a belief that investing in people is the foundation for success—both for individuals and the organizations they serve. Whether I’m coordinating certification courses, fostering industry partnerships, or aiding in developing future leaders, my focus is on building pathways that inspire growth and unlock potential.

Highlights of my work include launching impactful initiatives, collaborating with industry experts, and championing programs that bridge the gap between talent and opportunity. I thrive on connecting people with the resources and support they need to achieve their goals.

Contact Info

Christina Marcelo
Education and Digital Marketing Manager
CMarcelo@mmhaonline.org 
410.413.1419